The average processing time for orders is 10-15 working days. We only begin to process your order after receipt of at least 70% deposit. For orders outside of Lagos, particularly if payment is being made via international wire, such orders will be processed only after payment has been confirmed. You will receive a shipment confirmation email when the order has shipped. This mail contains a tracking number so that you can track your order and know the exact location in real-time.
All orders are shipped via FedEx or DHL Express and are signature-only shipments, so please ensure someone is available to sign for your package. You can also opt to pick up at our office. We do not ship on weekends or public holidays.
Delivery is free to all locations within Nigeria. International orders will require a shipping fee between $30-$50 depending on the region. Please note that should duties apply in your home country, the receiver will be responsible for that.
You will receive a call from the courier company prior to delivery. Failure to reach the customer on the phone may warrant a re-scheduled delivery after which the package will be taken back to their nearest office where it can picked up at your convenience.
LIFETIME MANUFACTURER WARRANTY
At Zavandi, we stand behind our products and warrant that all items will be free from manufacturing defects for the lifetime of the products.
If you believe your item has a manufacturing defect, we invite you to please return it to us for inspection by our production team. If we determine your purchase is damaged due to a manufacturing defect, we will repair the product or, if we deem appropriate, replace it. If the item is no longer available, we may, at our discretion, replace with a similar design of your choosing.
If we determine that the damage is not caused by a manufacturing defect, then we will notify you immediately and let you know if repair services are available at a fee or otherwise.
Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and are not considered a defect.
For more details on our warranty policy, click here.
Our store is located at 31A, Isaac John street, Ikeja G.R.A (opp. Protea Hotel)
So guess what? We can also ship you a free ring sizer. How cool is that???
Select a ring that properly fits the intended finger.
Measure the INTERNAL diameter of the ring.
Find the corresponding size using our size conversion chart.
Women’s most common ring sizes: 5 - 8
Women’s average ring size: 7
Men’s most common ring sizes: 8 - 12
Men’s average ring size: 10